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Intuit earnings call LinkedIn

Caitlin Maher • Jul 31, 2024

In the most recent Intuit earnings call, an audience member said "Sasan, you still remain the best predictor of small business. You've got the best read." This is why I find this earnings release so useful. It's a global review of small business right across the world. Here are some insights from the session:

1️⃣ They articulate their strategy in one line "to be the global AI-driven expert platform powering prosperity for consumers and small businesses .... growing the core, connect the ecosystem, and expand globally". What is your strategy in one line?

2️⃣Their third quarter revenue grew 12% with the small business and self-employed group revenue growing by 18%.

3️⃣ TurboTax Live, is their "largest durable growth opportunity" in a "manual, disaggregated, and high-priced assisted category". What is your growth opportunity?

4️⃣ They do a super job of explaining the value their features bring rather than just what they do. For example "across the QuickBooks platform, we have capabilities available to nearly 30,000-ish customers... (which is) really about turning unstructured data into money and personalized feed”.

5️⃣ They're making five big bets (and I outline them in the video). What are your big bets? How are you investing in them? What's informing those bets?

6️⃣ They talk about "taking a hard look at what we can stop doing and where we can reallocate investments". What do you and your team need to stop doing? We've been working on that in our business extensively for the past ten weeks.

7️⃣ They’re in "the middle of a business model shift, moving all of our desktop customers to subscription". I see this trend right across listed companies. What are you doing to make your revenue model more recurring and sustainable?

8️⃣ They "repurchased $584 million of stock during the third quarter. Depending on market conditions and other factors, our aim is to be in the market each quarter". This commitment sends a signal to the market that they see value in their stock and want to increase earnings per share.

9️⃣ They have a approved a quarterly dividend that represents a 15% increase versus last year.

🔟 They're growing profit faster than revenue and their own prior guidance.

1️⃣1️⃣ They’re focused on "great technical and leadership talent across the company to accelerate our progress". How are you cultivating your own talent?

1️⃣2️⃣, There are customers they don't want. Specifically, "the customers that are just really looking for a free tax software and are bouncing between platforms, and we are not interested in those customers". What business do you not want?

1️⃣3️⃣ They "constructively dissatisfied (with) two very basic things that did not work well this year." I elaborated on one in the video - what are you constructively dissatisfied with and what are you doing about it?

Source:
https://lnkd.in/e9kci8CB

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