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Live Q & A with SME Experts

Susan • June 9, 2020

Michelle McKenna was fielding queries from a range of people about getting back to business after the Covid 19 restrictions. Rather than answer them one-by-one, she took the initiative to bring a group together across a number of disciplines to answer SME questions in an hour-long quick fire round. Andrea Linehan is an expert in marketing. Gerry Prizeman had lots to say about people management. Claire Cunningham had plenty of useful insights regarding eCommerce. Claire Flannery shed a lot of light on HR consideration and David Butler spoke about recruiting in the new normal. I was the economics and finance member of the panel.

Here is the summary of the session in tweets!

Naturally, questions came up about how to structure their business from a finance point of view. This is a tailored support to help those Enterprise Ireland clients faced with the challenge (and opportunity).

Andrea made an excellent point here. It’s so important to remain communicative with your customers right throughout the journey.

Claire pointed out that this period has pushed businesses to accelerate progress on their online stores. We need to make sure that we maintain that momentum.

Perhaps conducting interviews, building rapport during induction and making decisions about new hires will be far more video conferencing based in the future rather than the post. If so, David has some advice.

Cashflow is very important at every age and stage of a business I believe.

Claire posited that while our environments may be different at the moment, that doesn’t mean that we need to make unwarranted drastic changes. Put your people at the heart of the business and critically evaluate the needs of the role.

Gerry took us through what working from home means for many … and what managers need to do as we move into this transition period.

Gerry followed up by giving us a window into the near, dynamic future….

I put forward some of the financial and soft supports available for companies and businesses. Some are specific to now and others are available all the time for those who want to grow and develop.

Thank you Michelle for organising the occasion and we hope those in attendance can implement some of the practical direction that we all shared.

 

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