Revenue is money coming into your business. But if you only ever try to grow revenue, your business is headed for disaster . How can that be? Because revenue is vanity, and profit is sanity.
You wouldn’t believe the number of business people I talk to, who have no idea what their breakeven point is : how much money does it cost them to run their business for a month?
Once you know the answer to this crucial question, you can leave anxiety behind : now it’s only a matter of focusing on more profitable sales and servicing those already contracted.
It sounds obvious, and still, at the very beginning of my business career, I made the same mistake as thousands of other people …
This is an excerpt from my book The Savvy Woman’s Guide to Financial Freedom
“I have learned the high price of bad or no planning the hard way. A few years ago, my business was going very well, or so I thought. My diary was spilling over with mentoring appointments all over the country. They were all happy to pay, and when I sat down to calculate the revenue I would take in the next week, sometimes it equated to a month’s wages from my previous job.
It would have been perfect, had it not been the case that by the end of the week I was exhausted, running behind on my administration and with little, if any, profit at all. In fact, when I looked back on it, even though I took in a month’s salary in a week, I ended up with a month’s salary at the end of the month – but after having put in significantly more hours . What was going on?
There were two problems. First, I was so busy that I was getting taxis if I was mentoring people in Dublin. If it was beyond the Pale, I would either drive or get a train and then another taxi the other side of my destination. On top of that, I didn’t have the time to cook for myself either, so I was always eating out.
I can imagine you reading this and saying to yourself, surely she copped on to herself, saw what was going on and stopped it straight away. I’m afraid it took a while for me to see what was happening. I saw lots of money coming in and I had an attitude to costs that went something like this: ‘I have lots of money, a €10 taxi here and a €20 train ticket there is well worth it because I can honour all of my commitments and work on the move at the same time.’
I got a serious reality check one rainy afternoon, in Ballyliffin, Co. Donegal, when I was stuck in a hotel room with hours to kill before a party that night. I happened to be in an organizing kind of mood so I turned on the laptop, filled in an Excel spreadsheet and started to peel back the layers of my revenue. I went through all my sources of revenue and did a short profit-and-loss exercise with them.
For example, if I earned €150 from a meeting, I would then take away the cost of transport, food, printing, phone calls, etc., to get the actual profit of the meeting. I also applied a key litmus test: if my own company were to hire me as a consultant at this high a rate, could my company afford me?
Effectively, this was a totally non-sugar-coated way of looking at the numbers in my business and identifying whether it was sustainable and – and this is a hard thing to admit – whether I was actually running it the best way for me, those around me and the health of the company in general.
Up until then, I had customers ranked on my spreadsheet in terms of revenue: depending on the turnover, I would call them ‘my best client’, ‘my second best’, etc. I rearranged my customers by profit.
As the rain pounded against the window, my jaw dropped as I saw the result.
First, my view of my best customers changed utterly; and second, I couldn’t believe that I was actually making a loss with my second-best revenue stream . A loss! I hadn’t been trying to change it either. After all, as far as I was concerned, up until that point the more money I was taking in, the better.
I was completely blind to the fact that I was actually losing money by undertaking the activity into which I was putting so much energy.
As the saying goes, “everything changes when you give a little attention to it”. That’s exactly what happened. With a change of attitude and a sharpened vision and exactly the same amount of effort as before, the spreadsheet changed out of all recognition, and in the right direction.”